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Dispatch before 2pm AEST · Tracked Express Post Australia-wide

The Protocol

Contact

COA, shipping, or catalogue questions — include order number or product name.

Support email

contact@theprotocolau.com

What to include

Name and organisation (if applicable).

Order number for existing purchases.

Product name and what you need.

Response times

Aim: one business day (batch file retrieval may take longer).

Social

@theprotocol.au

Sent straight to our support team. Prefer email? Write to contact@theprotocolau.com. For COA requests, include the product name and order number.